FAQ
Frequently asked questions about importing from China
Answers to the questions we hear most often. If you can’t find your answer — write to us or give us a call.
What does importing cost? How much do I need to start?
The minimum order is PLN 5,000 net (part of a container). That’s roughly 50–200 units depending on the category. We’ll give you an exact quote on the call.
How long does delivery from China take?
Sea freight: 8–12 weeks. Air: 2–3 weeks. Plus production time: 2–4 weeks. In total, from order to delivery: 10–16 weeks (sea) or 4–7 weeks (air).
Do I need a registered business?
Yes — we work with businesses only (B2B). You need a registered business with a VAT ID. If you don’t have one yet, we can advise what to do to get started.
What is EORI and do I need one?
EORI is an importer identification number in the EU. You don’t need one — we handle the whole customs clearance for you. We import the goods in our own name and sell them to you with a Polish VAT invoice.
What if the goods are poor quality?
We run a quality inspection before shipping — we check 10% of the batch. You get a report with photos. If something is wrong, the factory fixes it at its own cost. We guarantee a 100% refund if the goods don’t arrive.
Can I order a sample?
Yes. We send samples by courier from China — usually PLN 50–500 plus shipping. For OEM products, a prototype costs PLN 200–2,000.
How does payment work?
A 30–50% deposit when you order, the balance after quality inspection and before shipping. Transfer in PLN to a Polish account. A Polish proforma invoice first, then VAT at 23%.
Can you source any product from China?
Almost anything. We don’t import food, medicines, weapons or products that infringe patents. Otherwise — if it’s made in China, we’ll find the factory.
What about duty and import VAT?
We handle the entire customs procedure. Duty and import VAT are included in the price on the invoice. You pay a single amount in PLN — no surprises.
Is this legal? Will I have trouble with the authorities?
Yes, it’s 100% legal. Importing goods from China is ordinary international trade. We issue full documentation — VAT invoice, customs declaration, CE certificates.
